Politique en matière de cookies / Cookie Policy

Last updated / Dernière mise à jour : January 31, 2024

Politique en matière de cookies

Introduction

This cookie policy (“Cookie Policy”) is intended to inform you of how Centre Dentaire VIVA (the “Company”) uses cookies and similar technologies on its website [INSERT WEBSITE] (the “Website”) and to assist you in making informed decisions when using the Website. Please take a moment to read and understand this Cookie Policy.

1. What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie, to develop a record of a user’s online activity. Cookies may be set by the Website or by another website. Cookies can also be set in association with emails you receive from the Company.

2. Types of Cookies used by the Company

a. Essential cookies

These cookies are necessary for the operation of the Website. These cookies uniquely identify your browsing session and allow the Company to coordinate information with the Company’s servers. They are designed to recognize and remember your preferences. By utilizing these cookies, websites can tailor your experience based on your choices, making your interactions more personalized and efficient. Functionality cookies ensure that your preferred settings and configurations are maintained across different visits.

b. Analytics cookies

These cookies help calculate the aggregate number of website users and identify popular features. The data collected through analytics cookies is instrumental in making informed decisions to enhance and improve the functionality and content of the website.

c. Advertising cookies

These cookies collect information about the user’s interests and preferences. These cookies are typically placed on the website by advertising partners. The information gathered helps companies provide users with advertisements based on their interests and preferences, enabling them to display relevant advertisements to the current website.

Types of Cookies used by the Company
Cookie Type	Essential	Purpose	Duration
Session Management Cookies	Yes	Maintain users' sessions across web page requests, remembering information input and selections.	Web Visit Duration
Security Cookies	Yes	Support and enable security features; detect malicious activity. Essential for authentication and fraud prevention.	Varies, often until session end
Preference Cookies	Yes	Store vital settings like language or accessibility options chosen to make the site usable.	Typically up to 1 year
Load-Balancing Cookies	Yes	Distribute website load across various servers, improving page load times and user experience.	Web Visit Duration
User Input Cookies	Yes	Track inputs when filling online forms over several pages, avoiding the need to re-enter information.	Web Visit Duration
Legal Compliance Cookies	Yes	Store consents or decisions related to the site's legal requirements, e.g., cookie use consent.	Typically up to 1 year or more
Google Analytics Cookies	No	Track user interactions such as page views, session duration, helping to understand how the site is used.	Up to 2 years
Hotjar Cookies	No	Provide insights through heatmaps, session recordings, identifying how users interact with the site.	Up to 365 days
GA4 Cookies	No	Offer cross-platform tracking and insights into user journeys, with an emphasis on privacy.	Up to 2 years
Microsoft Clarity	No	Analyze user behaviour with heatmaps, session recordings to improve website usability	Up to 2 years
Invoca	No	Support dynamic phone number swapping, understanding the best way to connect based on how visitors found us.	Varies
Visual Website Optimize	No	Enhance online experience through website optimization, without collecting personal info.	Varies
Facebook Ads Cookies	No	Track interactions with ads to understand which help in discovering the website or taking action, improving ad relevance.	Up to 90 days
Google Ads Cookies	No	Help see which ads brought visitors to the site, aiming to make ads more relevant to searches.	Up to 90 days
Microsoft Ads Cookies	No	Track ad interactions on Bing or other Microsoft services to tailor ads better to visitor interests.	Up to 90 days

3. Consent and Managing Cookies

Information is collected through online forms, Website visits, and other interactions. The Company prioritizes your privacy and confidentiality in these processes. To block or delete cookies or withdraw consent to non-essential cookies, follow the instructions below.

When you visit the Website for the first time, a banner will appear with an explanation about the cookies the Company uses (the “Banner”) and an option to accept or manage cookies. Should you click accept, you consent to us using all cookies and plug-ins as described in the pop-up and this Cookie Policy. You can disable the use of cookies via your browser, but please note that the Website may no longer work properly. Please note that the Company does not need your consent to store and access essential cookies as the Company has a legitimate interest (i.e. the functionality of the Website) in doing so.

At any time, you can refuse cookies that are not necessary for the proper functioning and security of the Website, modify your cookie preferences, or accept all cookies [here]. By refusing certain types of cookies, the quality of your browsing experience on the Website may be reduced and the content you view may not be tailored to your interests.

4. Other websites

Visitors are provided with the option to navigate to a variety of external websites where the Company or users may have a presence or wish to visit. When visitors select the option to view content from these websites, they are directed away from the Website and to the other site, where a variety of cookies may be used throughout the visit. The Company is not responsible for any cookies used once a visitor leaves the Website.

5. Change to this Cookies Policy and Questions

The Company reserves the right to modify this Cookie Policy. If the Company makes any changes to this Cookie Policy, the Company will change the “Last Update” date above, post the updated Cookie Policy on this page and ask you to re-consent to the changed use of cookies. Any questions about this Cookie Policy can be sent to privacy.officer@dentalcorp.ca

Cookie Policy

Voir le français / See French